Privacy Policy

Medwise Academy, operated by Medwise Consulting (“Medwise”), is committed to providing you with the best possible customer service experience. Medwise is bound by the Privacy Act 1988 (Cth), which sets out several principles concerning the privacy of individuals.

Collection of your personal information

Many aspects of the site can be viewed without providing personal information; however, for access to Medwise’s courses and features, you may be required to submit personally identifiable information. This may include but is not limited to creating a unique username and password or providing sensitive information during password recovery.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support, processing transactions, or managing course registrations. These companies will be permitted to obtain only the personal information they need to deliver the service. Medwise takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations concerning the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we collect non-personally identifiable information such as browser type, version and language, operating system, pages viewed, page access times, and referring website addresses. This information is used solely for gauging visitor traffic, trends, and delivering personalised content. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. Should our information practices change, data collected from the time of the policy change forward will adhere to our updated practices.

International Privacy Compliance

Medwise strives to comply with international privacy laws, including the General Data Protection Regulation (GDPR) for individuals in the European Union and other applicable privacy laws for users outside of Australia. If you are accessing this site from outside Australia, please be aware that your personal information may be transferred, stored, and processed in Australia or other countries where we or our third-party service providers operate. We ensure that any international transfers of your personal information are done in compliance with applicable data protection laws.
If you are located in the EU, you have additional rights under GDPR, including the right to access, correct, delete, restrict the processing of your data, and the right to data portability. If you would like to exercise any of these rights, please contact us at [email protected].

Changes to this Privacy Policy

Medwise reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the site.
Accessing Your Personal Information
You have the right to access your personal information, subject to exceptions allowed by law. If you wish to do so, please contact us. You may be required to submit your request in writing for security reasons. Medwise reserves the right to charge a fee for searching for and providing access to your information.

Contacting Us

Medwise welcomes your comments regarding this Privacy Policy. If you have any questions and would like further information, please contact us during business hours Monday to Friday.
Call: +61 2 7250 3929
Post: Attn: Privacy Policy,
Medwise Consulting
Suite 181, Waterman Camberwell, Tenancy 111,
Camberwell Place, 793 Burke Road, Camberwell, VIC 3124
E-mail: [email protected]